What does SopWow cost, and what counts as a finished SOP?

You pay for procedures you decided were good enough to keep. Everything before that point costs nothing.

What are the plans?

This is launch pricing.

Every plan includes the recorder, the writer, and every export format: the visual step-by-step guide, the Word document, clean Markdown, and the print-ready PDF.

The Refine pass comes with Team and Business. It turns a good procedure into a training-grade one, adding per-step reasoning, a glossary for new hires, decision tables, common problems, a completion checklist, and notes on where automation could take over.

What does each plan add?

Trial has Starter's features, with 3 free SOPs and SopWow branding. Every plan has the same core; Team and Business add tools for running training and readiness across a team.

Features marked "Coming soon" are being built now and come with the plan when they ship.

Moving to a smaller plan never hides, deletes, or locks anything you already made. It stays readable and exportable; only new use of a feature the plan does not include stops.

What counts as a finished SOP?

A finished SOP is one you approve. That is the only event that counts toward your plan.

Approval happens at the end of review, after a person has kept or removed every claim the AI added and checked the draft for client data. Until then the SOP is a draft, and drafts are free no matter how many you make or how many times you change them.

These never count:

• ✓Drafts
• ✓Rejected drafts
• ✓Re-recordings of the same task
• ✓Edits made during review
• ✓Answers to the AI's questions

The rule exists because a tool that bills when it generates something gets paid for its own mistakes. A procedure you threw away should not cost you anything.

How does the counting work in practice?

Some worked examples, using real back-office tasks.

And two monthly examples for overage:

• ✓Starter, busy month. You approve 18 SOPs. The first 15 are included. The other 3 cost $5 each, so $15 on top of the $39 plan, or $54 for the month.
• ✓Team, documentation push. You approve 55 SOPs. The first 50 are included. The other 5 cost $4 each, so $20 on top of the $99 plan, or $119 for the month.

The trial works the same way. Your first 3 approved SOPs are free. Drafts and re-recordings during the trial do not use them up.

How many SOPs can you store?

Each plan stores a set number of approved SOPs, separate from the monthly allowance:

An approved SOP counts once, with all its versions, screenshots, voice, and video. Drafts and rejected SOPs never count. Raw recordings follow the retention rules below, not this limit.

On any paid plan you can add 1,000 stored SOPs for $10 a month, as many times as you need.

You see a notice in the app at 80% of your limit and again at 95%. At the limit you get a 10% buffer. Past the buffer, only approving a brand-new SOP pauses, until you add storage, upgrade, or export and delete SOPs you have retired. Saving drafts, recording, approving new versions of SOPs you already have, reading, sharing, and exporting never stop. SopWow never deletes or hides SOPs because of this limit.

Trial SOPs are kept for 60 days from signup, and you can export any of them as a PDF at any point in that window. After 60 days they are deleted from SopWow. Download any you want to keep, or upgrade to keep them. On a paid plan, SOPs are kept while your subscription is active. If you cancel, you keep access until the end of the paid period, then get 90 days of read-only access with export before deletion.

Why per SOP instead of per seat?

Because the value is the procedure, not the login.

Documentation work is lumpy. An office writes a burst of SOPs before a new hire starts, during a system migration, or ahead of an audit, and then writes a few a month. Per-seat pricing charges for every person in every month whether anything got written or not.

It also punishes the right behavior. The best person to record a task is whoever does it every day, and the best person to review it is whoever owns the process. On a seat plan, each of those people is a line item. On SopWow, the price is set by how many SOPs you approve, not by how many people touch them.

If you are weighing the cost against doing it yourselves, there is a plain comparison of what changes compared with writing SOPs by hand.

Which plan fits which office?

• ✓Trial if you want to see a real SOP from your own work before paying anything. Record three tasks you know well.
• ✓Starter if one team is documenting its core tasks: a commercial lines desk writing its COI, endorsement, and renewal procedures, or a medical front desk writing check-in and eligibility steps.
• ✓Team if several teams are documenting at once, or if the SOPs are for training new hires and you want the Refine pass. A bookkeeping firm writing close procedures for every client type fits here.
• ✓Business if you are documenting a whole office, feeding a knowledge base, or want onboarding help.

What is the wholesale track?

Wholesale is for AMS vendors and platforms that onboard many agencies. It is priced per onboarded agency, and set up by contacting us.

Agencies moving onto a new platform need their core work written down for the new system: certificates, endorsements, renewals, client records. SopWow writes those procedures from real runs of the work, and each agency's people review and approve them. To start that conversation, talk to us about Wholesale pricing.

Frequently asked questions

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